The 80/20 Guides

AI for Small Business: Practical Guides That Skip the Hype

Most AI content is written for developers or venture-backed startups. These guides are for business owners who want to know what actually works, which tools to use, and where to start. Each one is built around the 80/20 principle: find the small number of changes that make a proper dent in your week.

Written by Rob Keast — published AI author, software builder since 2002, and the person behind ClaimBackTime.

AI Workflow Audit: What to Look For

How to audit your own workflows for AI opportunities. The five patterns that signal easy automation wins, and the common traps that waste time and money.

7 min read

How to Automate Invoice Chasing with AI

Late payments cost UK SMEs billions a year. Here's how to build an automated invoice chasing workflow that follows up politely, persistently, and without you lifting a finger.

6 min read

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These guides cover general advice. The Close The Gap AI Session looks at your specific business, your workflows, and your biggest time drains — then gives you a prioritised plan.