Terms and Conditions
Ground rules for buying and using ClaimBackTime.
These terms cover the public website and the ClaimBackTime AI assessment sold by 8020 AI Ltd.
Last updated: 17 March 2026
About these terms
This website is operated by 8020 AI Ltd, company number 15793774, registered office 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE. By using the site, you agree to these terms. If you do not agree, do not use the site.
The ClaimBackTime offer
ClaimBackTime is a one-off AI assessment sold at a public price of £799 + VAT (UK) / $999 (international). The service is designed to help a business identify and prioritise practical AI and automation opportunities. It is a roadmap service, not an implementation contract.
Public pricing is shown in USD for simplicity. If tax must be charged based on billing location, it should be shown at checkout before payment is completed.
What is included
- A short pre-call questionnaire.
- A 45-minute Google Meet working session.
- A custom report delivered within 48 hours of the main call.
- A 30-minute Google Meet review call.
- Recordings of both calls where recording is used for delivery.
Booking and payment
Payment is taken through Stripe or another payment method clearly shown at the point of purchase. Your booking is confirmed once payment has been successfully received and a time has been agreed.
If the website uses a placeholder payment link before a live Stripe link is installed, that placeholder does not create a confirmed booking on its own.
Your responsibilities
- You must provide accurate information about your business, systems, and current workflows.
- You must attend scheduled calls or give reasonable notice if you need to move them.
- You are responsible for deciding whether and how to implement any recommendation.
Turnaround and delivery
The target turnaround for the written report is within 48 hours of the main Google Meet call. This assumes the information needed to complete the work has been provided. If a delay becomes necessary, we will communicate it.
Guarantee
ClaimBackTime is sold with a simple guarantee: save 5+ hours per week or receive a full refund. To rely on that guarantee, you must complete the questionnaire, attend the calls, review the report, and raise the refund request within 7 days of the review call.
The guarantee applies where the assessment does not identify a realistic path to reclaiming at least 5 hours a week. It does not guarantee that every recommendation will be implemented by you or your team.
Intellectual property
Unless otherwise stated, the content, branding, copy, and material on this website belongs to 8020AI Limited or is used with permission. Your report and recordings are supplied for your own internal business use. You must not republish them commercially without permission.
Website content and third-party tools
The content on this site is provided for general information and commercial context. It is not legal, tax, financial, or regulated advice. The site may also refer to third-party tools. Any use of those tools is at your own risk and under their own terms.
Liability and privacy
To the fullest extent permitted by law, 8020AI Limited excludes liability for indirect or consequential loss arising from your use of this website or from your implementation of recommendations. Nothing in these terms excludes liability that cannot legally be excluded.
Your use of the site is also subject to the Privacy Policy and Cookie Policy.
Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales will have jurisdiction unless applicable law says otherwise.